Don Stevens earned three awards at the 2026 Manitowoc Distributor Partner Summit, recognizing performance, growth, and marketing excellence in the foodservice industry.

Don Stevens is excited to announce the 2026 Manitowoc Service Schools, coming to multiple locations across the Midwest. Led by Manitowoc’s Regional Service Manager, these hands-on training sessions are designed to help foodservice technicians strengthen their knowledge of Indigo® NXT®, NEO®, and Koolaire® ice machines—covering everything from operation to troubleshooting. View upcoming dates and register through our new Training & Events Calendar.

If your Manitowoc Legacy Indigo ice machine skips the freeze cycle and goes straight into harvest, you’re dealing with a common issue known as Premature Harvest. In this quick Manitowoc Tech Tip video, the Manitowoc Ice team shows you how to pinpoint the real cause—from testing the water level probe inputs to verifying the control board—so you can fix the issue fast and get your ice production back on track.

When your Manitowoc Indigo® or Indigo® NXT ice machine goes into Safe Mode, it’s trying to tell you something. In this quick Manitowoc Tech Tip video, Technical Trainer Josh Klepadlo explains what triggers Safe Mode, how it protects your machine, and the steps to diagnose common faults—so you can get your ice production back on track fast.