Ice Machine in Safe Mode? Here’s How to Get Back to Chill.

Nothing melts your day faster than walking into the kitchen and seeing your Manitowoc Indigo® or Indigo® NXT ice machine flashing a Safe Mode alert. But don’t worry, it’s not a meltdown, it’s a message. Safe Mode is your machine’s built-in way of saying, “Something’s not right, but I’m protecting myself until you check it out.”

To help you quickly figure out what’s happening, Manitowoc Technical Trainer Josh Klepadlo breaks it all down in this quick Tech Tip video, showing you how Safe Mode works, what triggers it, and how to diagnose common faults.

🎥 Watch the video below:

What You’ll Learn:

• What triggers Safe Mode and how it protects your machine

• The differences between Indigo NXT and legacy Indigo models

• How to diagnose E19 (Ice Thickness Probe Fault) and E20 (Water System Fault)

• How the control board logic determines when Safe Mode activates

Whether you manage a restaurant, bar, or cafeteria, downtime is costly—and ice is critical. Knowing how to identify and resolve Safe Mode issues helps you stay ahead of problems before they impact service.

Need Manitowoc parts or service support? Our team is here to help you keep your ice machine running at peak performance. Contact us today!