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The Hidden Risks of Neglecting Ice Machine Cleaning—and How to Solve Them

  • pbrion
  • Sep 10
  • 2 min read

Updated: Sep 15

In today’s foodservice landscape, ice isn’t just a commodity—it’s a critical ingredient in every customer experience. Yet, the cleanliness of ice machines is often overlooked, leading to risks that can impact safety, reputation, and bottom line.


Why Ice Machine Maintenance Matters

Health inspectors consistently cite cleaning and sanitizing violations as top issues in foodservice establishments. Ice machines, in particular, are hotspots for mold, yeast, bacteria, and even viruses. Without regular maintenance, these contaminants can:


  • Cause equipment malfunctions and costly downtime

  • Spread illness to guests and staff

  • Lead to negative publicity and poor reviews

  • Result in fines or even temporary closures

  • Alter the taste and experience of beverages and food


A single foodborne illness outbreak can cost thousands—or even millions—of dollars, not to mention the lasting damage to your brand reputation.


Cleaning vs. Sanitizing: What’s the Difference?

It’s common to confuse cleaning and sanitizing, but they serve distinct purposes:


  • Cleaning removes dirt, debris, and some germs using soap or detergent and water. It doesn’t necessarily kill all germs.

  • Sanitizing lowers the number of germs to safe levels using approved chemicals after cleaning. This two-step process is essential for food-contact surfaces like ice machines.


Best practice: Always clean first, then sanitize. Sanitizing is the gold standard for food safety.


Manitowoc provides a range of advanced solutions alongside the intelligent features standard in all their ice machines, all crafted to make cleaning and sanitizing straightforward, efficient, and automatic:


  • Internal, fully integrated UV gas air solution

  • Sterilizes air and inhibits bacteria growth 24/7

  • Extends time between deep cleanings and improves ice quality


  • Automatically de-scales and cleans at programmable intervals

  • Reduces service calls and operating costs


  • Formulated to remove biofilm, bacteria, algae, fungi, mold, and viruses

  • Protects your ice machine and ensures compliance


  • Removes sediments, microorganisms, chlorine, and minerals

  • Reduces scale buildup and improves ice taste


  • NSF-approved scoops with thumb and knuckle guards prevent contamination


Stay Inspection-Ready with Manitowoc

Manitowoc’s Indigo NXT ice machines are designed for easy cleaning, with tool-free part removal, intuitive displays, and integrated sanitation solutions. Automated reminders and step-by-step instructions help keep maintenance on track, reducing downtime and risk.


Ready to Protect Your Business? Contact Us Today!

Don’t let overlooked ice machine maintenance put your business at risk. Our team is here to help you choose the right Manitowoc solutions, provide expert guidance, and support your food safety goals.


Contact us today for personalized recommendations, product information, and ongoing support. Let’s work together to keep your ice clean, your equipment reliable, and your customers safe.




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